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ComcastCares Michael Arrington Tech Crunch Twitter

So, to stay with the same topic for a while:

Bryan Person  blogs about Comcast’s efforts to use Twitter to improve customer service.

He makes the point that Comcast is paying attention to everyone, not only to A-list bloggers.

Apparently that is a real, rather hot issue. Note the number of comments on Scoble’s post suggesting that, because he’s an A-list blogger, Robert is trying to bully Facebook.

I’m pretty sure companies take a blogger’s Technorati influence score into consideration when they think about how to respond to a blogger. It’s good to know other are treating the social media more democratically.

And I salute Bryan for pointing it out. Companies that behave this way deserve as much love as we little people can send them.

This entry was posted on Monday, April 28th, 2008 at 3:50 pm and is filed under Business Innovation, Social Media, Social Media Tools. You can follow any responses to this entry through the Comments Feed . Both comments and pings are currently closed.

One Response to “ComcastCares Michael Arrington Tech Crunch Twitter”

  1. Bryan Person, BryanPerson.com Says:
    April 28th, 2008 at 6:23 pm

    Max, I really was impressed with the responsiveness of Frank from Comcast, and I thought it was important to blog about it! Thanks for sharing the story here as well.