Seth says forget the resume. Heather Hamilton says Seth is leading people astray. Neville Hobson, on the For Immediate Release podcast, says “Seth has a point, but we’re not there yet.”
I agree with all of them, but mostly with Neville.
I had a bit of a controversy with Seth on this blog once before. Twice, actually; here’s the second part.
Why is Neville the one I agree with most? Because…
The simple fact is that Seth Godin is all about the future. He writes for the bleeding-edge denizens of that brave world into which all of us, will we-nill we, are being carried by the Internet.
It’s a world in which monolithic companies and monopolistic brands are playing an ever-shrinking role. In which, as a direct result, there is more and more work to be done that won’t be done by people in jobs, as conventionally defined. And even less work being done by the kinds of jobs Seth refers to as being “a cog in a giant machine.”
So, my nutshell observations about all this:
- Seth is right. If you’re outstanding, a resume will only serve as an excuse to reject you. “Look, it doesn’t matter that you learned Perl in a two-day weekend well enough that you were teaching it on Monday. We need somebody who knows Python.”
- Heather is right. The vast majority of jobs, even some world-changing jobs, jobs people kill for, still require a resume. Heather’s company, Microsoft, is still changing the world in some wonderful ways. (Although I once scorched the inexcusable Word 2007 in this blog, I’m writing this post on Windows Live Writer, which MS executed brilliantly.) Most jobs at her company are still choice morsels, and if she says you need a resume to get ‘em, well, I trust her.
- Neville is right, in that Seth will be more and more right, for more and more people, as time goes on. The world is moving Godin-ward.
Now, a bit of my own experience.
The most interesting job I’ve ever held, by far, I got without a resume. (It was also the best-paying.) A friend told me she’d given my name to someone who was creating a new position, and a few hours later, he called. It was 1997, when web sites were too new for most companies, and I had the nerve to walk into my interview without a resume, but with a web site for this prospective employer’s company. I’d created it the night before based on what I learned from a few phone calls.
A twist, though: I was asked for a resume, after the hiring decision had been made. “I just need to show the management team you’re a real person,” was how the owner and president put it. And that, I believe, is how many job seekers should be thinking during this period of transition to a more Godin world. Have a resume. But offer it last, and give it a lower priority than any of the items Seth suggests. Have it to meet the compliance requirements after you’ve already won the job. But, if you’re to stand out from the crowd, it’ll be by doing everything you can to win the job before you have to hand over a resume.
It used to be that “references available on request” was the last line on the resume, and checking them was a late step in the hiring process. Let’s turn that around. Let’s lead off with a blazingly enthusiastic reference that ends with the postscript, “In addition to the incredible talents I’ve mentioned, I hear Heidi has a good-looking resume.”
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